Effective Date: 24 August 2026
Last Updated: 24 August 2026
BAMROFEM HOMES (PTY) LTD
Registration Number: 2025/103418/07
72 Simonsvlei Crescent, The Reeds, Centurion, Gauteng, South Africa, 0157
Website: bamrofemhomes.com
Email: paia@bamrofemhomes.com
Telephone: 062 277 2044
1. INTRODUCTION
BAMROFEM HOMES (PTY) LTD (“Bamrofem Homes“, “we“, “us“, “our” or “the Company“) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you:
- Visit our website;
- Create or use an account;
- Submit a property enquiry;
- List or advertise a property;
- Contact us;
- Subscribe to communications;
- Request information about a property;
- Interact with our website or digital services; or
- Otherwise communicate or transact with us.
This Privacy Policy is intended primarily to comply with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and other applicable South African laws.
By using our website or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.
2. WHO IS RESPONSIBLE FOR YOUR PERSONAL INFORMATION?
The responsible party for personal information processed through Bamrofem Homes is:
BAMROFEM HOMES (PTY) LTD
Registration Number: 2025/103418/07
Physical Address:
72 Simonsvlei Crescent
The Reeds
Centurion
Gauteng
South Africa
0157
Website: bamrofemhomes.com
Information Officer
Femi Victor Bamisaye
Director
Information Officer / Head of Private Body
Email: paia@bamrofemhomes.com
Alternative Email: V.bamisaye@yahoo.com
Telephone: 062 277 2044
Questions, concerns or requests relating to personal information may be directed to our Information Officer.
3. WHAT IS PERSONAL INFORMATION?
For purposes of this Privacy Policy, personal information generally means information relating to an identifiable, living natural person and, where applicable, an identifiable existing juristic person.
Depending on how you interact with us, personal information may include:
- Name and surname;
- Email address;
- Telephone number;
- Physical address;
- Postal address;
- Identification information;
- Property information;
- Property preferences;
- Rental requirements;
- Buying requirements;
- Financial information where legitimately required;
- Employment information where legitimately required;
- Communication records;
- Website account information;
- IP address;
- Browser information;
- Device information;
- Cookies and similar technologies;
- Website activity and interaction information; and
- Other information you voluntarily provide to us.
We will endeavour to collect only information that is reasonably necessary for the relevant purpose.
4. HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information directly from you when you:
- Complete a form on our website;
- Create an account;
- Submit a property enquiry;
- Contact us by email or telephone;
- Request information about a property;
- Submit a property for listing;
- Subscribe to our newsletter;
- Communicate with our team;
- Apply for a position;
- Enter into an agreement with us; or
- Otherwise voluntarily provide information.
We may also receive information from authorised third parties where permitted by law.
In addition, certain technical information may be collected automatically when you use our website.
5. INFORMATION WE MAY COLLECT AUTOMATICALLY
When you visit our website, certain information may be collected automatically.
This may include:
- IP address;
- Browser type;
- Operating system;
- Device type;
- Referring website;
- Pages visited;
- Date and time of access;
- Approximate geographic information derived from technical data;
- Website interactions;
- Cookies;
- Security logs; and
- Diagnostic information.
This information may be used to operate, secure, analyse and improve our website.
6. WHY WE COLLECT YOUR PERSONAL INFORMATION
We may process personal information for legitimate and lawful purposes, including:
Property services
To:
- Display property listings;
- Respond to property enquiries;
- Connect interested parties;
- Facilitate communication;
- Manage property information;
- Provide requested property services; and
- Support property-related transactions where applicable.
Customer service
To:
- Respond to enquiries;
- Provide assistance;
- Communicate with you;
- Resolve complaints; and
- Maintain customer records.
Website operations
To:
- Operate our website;
- Maintain accounts;
- Improve functionality;
- Analyse website performance;
- Detect technical problems; and
- Maintain website security.
Marketing
Where permitted by law, we may use personal information to:
- Send property-related information;
- Send newsletters;
- Provide relevant updates;
- Inform you about services; and
- Conduct marketing communications.
You may opt out of direct marketing communications where applicable.
Legal and regulatory compliance
We may process information where necessary to:
- Comply with applicable legislation;
- Respond to lawful requests from authorities;
- Maintain required records;
- Protect our legal rights; and
- Prevent or investigate fraud and unlawful activity.
7. LAWFUL BASIS FOR PROCESSING
Bamrofem Homes will process personal information in accordance with the conditions for lawful processing under POPIA.
Depending on the circumstances, processing may be based on:
- Your consent;
- The performance of a contract;
- Taking steps at your request before entering into a contract;
- Compliance with a legal obligation;
- Protection of a legitimate interest;
- Protection of another person’s legitimate interests; or
- Another lawful basis recognised by applicable law.
Where consent is required, we will seek it in an appropriate manner.
8. CONSENT
Where we rely on consent to process personal information, you may generally withdraw that consent, subject to legal and contractual limitations.
Withdrawal of consent will not affect the lawfulness of processing that occurred before withdrawal.
Please note that certain information may need to be retained where we have a legal obligation or another lawful basis to retain it.
9. PROPERTY LISTINGS AND THIRD-PARTY INFORMATION
If you submit a property for publication on Bamrofem Homes, you confirm that you are authorised to provide the information and that you have the necessary rights or permissions to submit photographs, descriptions and other materials.
Property listings may contain information such as:
- Property descriptions;
- Location information;
- Photographs;
- Videos;
- Property features;
- Pricing;
- Contact information supplied for enquiries; and
- Other property-related information.
We may display information submitted for public listing purposes.
Do not submit another person’s personal information unless you are authorised to do so.
10. SHARING PERSONAL INFORMATION
We may disclose personal information where lawful and reasonably necessary.
Depending on the circumstances, recipients may include:
- Property owners;
- Buyers;
- Sellers;
- Landlords;
- Tenants;
- Prospective buyers;
- Prospective tenants;
- Property practitioners;
- Conveyancing attorneys;
- Financial institutions;
- Payment service providers;
- Hosting providers;
- Email service providers;
- Technology providers;
- Professional advisers;
- Accountants;
- Auditors;
- Insurers;
- Contractors;
- Marketing service providers;
- Government authorities;
- Regulators; and
- Law-enforcement authorities where legally required.
We do not sell personal information simply because you have provided it to us.
Where third parties process personal information on our behalf, we will seek to ensure that appropriate contractual and security measures are in place as required by applicable law.
11. PROPERTY ENQUIRIES
When you submit an enquiry about a property, information you provide may be shared with the relevant property owner, landlord, seller, agent or other authorised party where reasonably necessary to respond to your enquiry or facilitate the requested service.
For example, if you request information about a property, we may need to provide your name and contact details to the relevant party so that the enquiry can be addressed.
By submitting an enquiry, you should therefore understand that your information may be shared for this purpose where legally permitted.
12. DIRECT MARKETING
We may communicate with you about properties, services, news and other information where permitted by applicable law.
Where POPIA requires consent for electronic direct marketing, we will obtain the required consent.
You may request that we stop sending you direct marketing communications.
You can do so by:
- Using the unsubscribe option in an email;
- Contacting us at paia@bamrofemhomes.com; or
- Contacting the Information Officer.
13. COOKIES
Our website may use cookies and similar technologies.
Cookies are small files stored on your device that can help websites remember information and understand how visitors use them.
We may use cookies for:
- Essential website functionality;
- Security;
- Login and session management;
- Website analytics;
- Performance;
- Preferences; and
- Marketing where applicable.
Some cookies may be provided by third-party services integrated into our website.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.
For more information, please refer to our Cookie Policy.
14. THIRD-PARTY SERVICES
Our website may integrate third-party services, platforms or technologies.
These may include services used for:
- Website hosting;
- Email;
- Analytics;
- Security;
- Payments;
- Maps;
- Communication;
- Advertising;
- Property services; and
- Other website functionality.
Third-party providers may process information in accordance with their own privacy policies and applicable agreements.
We encourage users to review the privacy policies of third-party services where appropriate.
15. CROSS-BORDER TRANSFERS
Some technology and service providers used by Bamrofem Homes may operate infrastructure outside South Africa.
As a result, personal information may potentially be transferred to or processed in another country.
Where personal information is transferred outside South Africa, we will seek to comply with the requirements of POPIA relating to cross-border transfers.
We will take reasonable steps to ensure that appropriate safeguards apply to such transfers.
16. PROTECTION OF PERSONAL INFORMATION
We take reasonable technical and organisational measures to protect personal information against:
- Loss;
- Damage;
- Unauthorised access;
- Unauthorised disclosure;
- Unauthorised modification;
- Destruction; and
- Other unlawful processing.
Security measures may include:
- Access controls;
- Password protection;
- Authentication;
- Role-based permissions;
- Secure hosting;
- SSL/TLS encryption;
- Backups;
- Security monitoring;
- Firewalls;
- Malware protection;
- Software updates;
- Restricted administrative access; and
- Confidentiality obligations.
No internet-based system can be guaranteed to be completely secure.
17. DATA BREACHES
If we become aware of a security compromise involving personal information, we will assess the incident and take appropriate steps in accordance with applicable law.
Where POPIA requires notification of a security compromise to the Information Regulator and/or affected data subjects, we will comply with the applicable requirements.
Users should notify us immediately if they become aware of suspected unauthorised access to their information or account.
18. RETENTION OF PERSONAL INFORMATION
We will retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required or permitted by applicable law.
Retention periods may depend on:
- The nature of the information;
- The purpose for which it was collected;
- The relationship with the data subject;
- Legal requirements;
- Contractual obligations;
- Dispute-resolution requirements;
- Tax and accounting obligations;
- Regulatory requirements; and
- Legitimate business requirements.
When personal information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it where appropriate.
19. YOUR RIGHTS
Subject to applicable law, you may have rights including the right to:
- Know whether we hold personal information about you;
- Request access to your personal information;
- Request correction of inaccurate information;
- Request deletion of personal information where legally permissible;
- Object to certain processing;
- Object to direct marketing;
- Withdraw consent where processing is based on consent;
- Request information about how your personal information is processed; and
- Lodge a complaint concerning the processing of your personal information.
Some rights are subject to legal limitations.
20. REQUESTING ACCESS TO YOUR PERSONAL INFORMATION
You may request access to personal information held by Bamrofem Homes.
Requests should be sent to:
PAIA / Information Officer
Femi Victor Bamisaye
Director
BAMROFEM HOMES (PTY) LTD
Email: paia@bamrofemhomes.com
Telephone: 062 277 2044
Where appropriate, requests will be processed in accordance with PAIA and POPIA.
We may need to verify your identity before providing access to personal information.
21. CORRECTING OR UPDATING YOUR INFORMATION
If you believe that personal information we hold about you is inaccurate, incomplete, outdated or misleading, please contact us.
Send your request to:
Please provide sufficient information to enable us to identify the relevant information and understand the correction requested.
22. CHILDREN’S PERSONAL INFORMATION
Our services may involve property-related information intended primarily for adults.
We do not knowingly collect children’s personal information for purposes unrelated to our legitimate business activities.
Where processing of a child’s personal information occurs, we will comply with the requirements applicable to children’s personal information under POPIA.
23. SPECIAL PERSONAL INFORMATION
We generally seek to avoid collecting special personal information unless there is a lawful and legitimate reason to do so.
Where special personal information is processed, we will do so in accordance with the applicable requirements of POPIA.
Users should avoid submitting unnecessary sensitive information through website forms.
24. THIRD-PARTY WEBSITES
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy practices, content or security of third-party websites.
When you leave our website, we recommend reviewing the privacy policy of the website you visit.
25. ACCURACY OF INFORMATION
We take reasonable steps to ensure that personal information processed by us is accurate, relevant and not unnecessarily excessive.
However, information supplied by users may sometimes be incomplete or inaccurate.
You should notify us if your information changes.
26. AUTOMATED DECISION-MAKING
Bamrofem Homes does not intend to make decisions based solely on automated processing that produce legal or similarly significant effects on individuals unless such processing is lawful and appropriate under applicable law.
Where automated decision-making is used in a manner regulated by POPIA, applicable rights and safeguards will be respected.
27. PAIA MANUAL
Bamrofem Homes maintains a separate PAIA Manual explaining how persons may request access to records held by the Company.
The PAIA Manual is available through our website:
bamrofemhomes.com
or by contacting:
The PAIA Manual should be read together with this Privacy Policy.
28. INFORMATION REGULATOR
If you believe that your personal information has been processed unlawfully or that your rights under POPIA have been infringed, you may contact the South African Information Regulator after using the Company’s internal complaint process where appropriate.
Official Information Regulator resources are available at:
Information Regulator of South Africa
Bamrofem Homes will cooperate with lawful requests and regulatory processes.
29. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
Changes may be necessary because of:
- Changes in legislation;
- Regulatory guidance;
- Changes to our services;
- Changes to our website;
- Changes to technology;
- Changes in how we process personal information; or
- Other operational or legal developments.
The updated version will be published on our website.
The “Last Updated” date at the top of this document indicates when the policy was most recently revised.
30. CONTACT US
If you have questions, concerns, complaints or requests relating to this Privacy Policy or your personal information, contact:
BAMROFEM HOMES (PTY) LTD
Registration Number: 2025/103418/07
Address:
72 Simonsvlei Crescent
The Reeds
Centurion
Gauteng
South Africa
0157
Information Officer:
Femi Victor Bamisaye
Director
PAIA & Privacy Email:
paia@bamrofemhomes.com
Telephone:
062 277 2044
Website:
bamrofemhomes.com
31. ACCEPTANCE
By using the Bamrofem Homes website, you acknowledge that you have had an opportunity to read this Privacy Policy.
Where applicable, specific consent will be requested separately for processing activities that require consent under South African law.
DOCUMENT CONTROL
| Document | Privacy Policy |
|---|---|
| Company | BAMROFEM HOMES (PTY) LTD |
| Registration No. | 2025/103418/07 |
| Version | 1.0 |
| Effective Date | 24 August 2026 |
| Last Updated | 24 August 2026 |
| Next Review | 24 August 2027 |
| Information Officer | Femi Victor Bamisaye |
| Primary Contact | paia@bamrofemhomes.com |